Terms of service
Terms and Conditions – Luniosphere
1. Store Identification
The online store Luniosphere is an independent digital commerce project. Official contact email: luniosphere@gmail.com
2. Purpose
These Terms and Conditions govern the access to and use of the Luniosphere online store, as well as the conditions applicable to the purchase of products and/or services offered.
By browsing the website or placing an order, the customer confirms that they have read, understood, and accepted these Terms and Conditions.
3. Products and Information
Luniosphere strives to provide accurate product descriptions, images, and pricing. However, errors (typographical, technical, or update-related) may occur, and the store cannot be held responsible for such issues.
We reserve the right to modify, update, or discontinue products without prior notice.
4. Pricing and Payments
All prices are shown in euros (€) and may include or exclude applicable taxes, as indicated at the time of purchase.
Luniosphere reserves the right to change prices at any time without prior notice. Payment must be completed using the available payment methods on the store.
5. Orders
After order confirmation, a confirmation email will be sent. Luniosphere reserves the right to refuse or cancel orders in cases of suspected fraud, stock errors, or any other abnormal situation.
6. Delivery
Delivery times are estimated and may vary depending on location, carrier, or stock availability. Luniosphere is not responsible for delays caused by third parties.
7. Returns and Exchanges
Customers have the legal right to return products within the applicable period (14 days after receipt), provided that items are unused and in their original packaging.
Personalized items or hygiene-sensitive products may not be eligible for return, in accordance with applicable law.
8. Cancellations
Orders may be canceled before shipment. Once dispatched, the return process must be followed.
9. Liability
Luniosphere is not responsible for indirect damages, loss of profit, or misuse of purchased products.
10. Intellectual Property
All store content (images, texts, logo, design) is the property of Luniosphere and may not be reproduced without authorization.
11. Data Protection
Personal data collected will be used solely for order processing and customer communication, in compliance with the General Data Protection Regulation (GDPR).
12. Contact
For any questions regarding orders, returns, or general information:
📧 luniosphere@gmail.com
13. Changes to Terms
Luniosphere reserves the right to update or modify these Terms and Conditions at any time. Changes will be published on this page.
last update 10/05/2026